can't login

1booboo1
Posts: 37
Joined: Tue Aug 19, 2014 4:30 am

can't login

Postby 1booboo1 » Thu Nov 13, 2014 11:21 am

I'm not sure if this belongs in this category, but is anyone else having problems logging in since the most recent update? I've tried to get in with 3 different browsers, but it just gets hung up on churning butter... ha ha ha.

deekal
Posts: 1606
Joined: Mon Apr 04, 2011 8:46 pm
Location: Maine USA

Re: can't login

Postby deekal » Thu Nov 13, 2014 11:32 am

I'm having the same issue! I tried to open the game on a different computer - same thing. Oh, I'm dragging ballerinas of the lawn (^o^).

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verkon
upjers-team
Posts: 866
Joined: Wed Oct 15, 2014 4:57 am

Re: can't login

Postby verkon » Thu Nov 13, 2014 11:33 am

For some mysterious, unknown reasons, some players on US and Hungarian servers (myself included) can't log in right now and keep getting stuck at about 80%.

We have programmers looking into the issue. Hopefully they'll be able to get it fixed soon!
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1booboo1
Posts: 37
Joined: Tue Aug 19, 2014 4:30 am

Re: can't login

Postby 1booboo1 » Thu Nov 13, 2014 11:51 am

I got in! No more butter churning for me today.

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verkon
upjers-team
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Joined: Wed Oct 15, 2014 4:57 am

Re: can't login

Postby verkon » Fri Nov 14, 2014 3:28 am

The problem was fixed just before you posted.

For everyone experiencing log-in problems after that time, it's probably something else, so feel free to make a new post :D
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Frezzz
Posts: 12
Joined: Thu Jan 16, 2014 6:49 am

Re: can't login

Postby Frezzz » Sat Dec 13, 2014 6:20 pm

Hi! :)
I've had some problems with logging in the game since the last upgrade :(
The game freezes at about 98 percent at startup

I've cleaned cookies and so on and so forth - no result :?

I play from Russia
Another games of Upjers play correctly

I don't remember my ID and can't logg in to see it :(

nadavel
Posts: 7
Joined: Thu Jul 24, 2014 8:39 am

Re: can't login

Postby nadavel » Sun Dec 14, 2014 7:27 am

The same has been happening to me :( I've tricked the system by clearing the cache or restarting the pc , but it doesn't work every time.... and of course, this isn't a solution. I stay logged in as long as I can... I hope there is some other way to log in as in the past.
I'm playing from Greece, if this information helps.
Thank you in advance.

deekal
Posts: 1606
Joined: Mon Apr 04, 2011 8:46 pm
Location: Maine USA

Market Place Christmas Tree

Postby deekal » Sun Dec 14, 2014 8:34 pm

Mine has vanished. When I visited friends, theirs had disappeared also. Oh Christmas tree, oh Christmas tree (^o^).

passatella
Posts: 18
Joined: Sun Nov 23, 2014 8:10 am

Re: Market Place Christmas Tree

Postby passatella » Sun Dec 14, 2014 8:38 pm

deekal wrote:Mine has vanished. When I visited friends, theirs had disappeared also.

Same happens to me :(

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verkon
upjers-team
Posts: 866
Joined: Wed Oct 15, 2014 4:57 am

Re: can't login

Postby verkon » Mon Dec 15, 2014 8:32 am

The Christmas Trees are back!

As for the log-in issues, we're still trying to figure out what's going on there. Different things have helped different people. For some people, hitting F5 when if the loading bar gets stuck is enough. For other people, clearing the flash cache has helped. There's also a new version of Flash (16), which has helped some people, and caused new issues for others.

I'm opening another thread about those issues. So post any infos you can provide here.
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