Can't log in to account

ninny86
Posts: 25
Joined: Wed Apr 02, 2014 9:07 am

Can't log in to account

Postby ninny86 » Wed Apr 16, 2014 4:19 pm

Hello,

I can't log in again, this happened a few days ago and it's getting frustrating :(

Please could you help

ninny86
server 3

ninny86
Posts: 25
Joined: Wed Apr 02, 2014 9:07 am

Re: Can't log in to account

Postby ninny86 » Wed Apr 16, 2014 4:29 pm

I have managed to log in but not via the portal log in, just on the original log in bar...
Is it the portal causing the problem?


ninny86

Duffhead
upjers-team
Posts: 624
Joined: Fri Aug 27, 2010 3:14 am

Re: Can't log in to account

Postby Duffhead » Thu Apr 17, 2014 2:34 am

Hello,

We have switched the login process yesterday, you can now login to the game using the normal login box and your portal credentials :)

ninny86
Posts: 25
Joined: Wed Apr 02, 2014 9:07 am

Re: Can't log in to account

Postby ninny86 » Fri Apr 18, 2014 4:27 pm

Thank you for the response, i realised after many frustrating minutes that i could log in
on the normal log in bar.... why the change from the portal log in?
I just want to add that i am server 3, but there is no way for me to post in the server 3 bug area.

ninny86
server 3

User avatar
pearlbay
Posts: 4564
Joined: Wed Jul 28, 2010 6:51 am
Contact:

Re: Can't log in to account

Postby pearlbay » Tue Apr 22, 2014 4:08 am

Hi ninny86,

we changed it because many of our users seemed to have problems with the system we were using before. :)

Regarding your issues with the bug forum of server 3: this should be solved now, there seems to have been a problem with the permission. Our apologies for that!

Cheers,

pearlbay
In case of urgent problems or questions, please use our support form!

ninny86
Posts: 25
Joined: Wed Apr 02, 2014 9:07 am

Re: Can't log in to account

Postby ninny86 » Tue Apr 22, 2014 5:22 pm

Thank you Pearlbay :)

User avatar
pearlbay
Posts: 4564
Joined: Wed Jul 28, 2010 6:51 am
Contact:

Re: Can't log in to account

Postby pearlbay » Wed Apr 23, 2014 4:06 am

You're welcome! :)

Cheers,

pearlbay
In case of urgent problems or questions, please use our support form!


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