Game not loading

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ME1
Posts: 14
Joined: Wed Feb 05, 2014 11:23 am
Location: UK

Game not loading

Postby ME1 » Wed Nov 05, 2014 8:11 am

I have a problem. After today's update I tried to log in but the game is not loading. I am logged in but I'm stuck with a white screen and 'Loading file 00%..' message at the bottom. It's been like that for 15mins now and won't do anything. Tried logging out and then back in but it's still the same.
I'm using Google Chrome Version 31.0.1650.57 m and playing on server 2.
Last edited by ME1 on Wed Nov 05, 2014 8:24 am, edited 1 time in total.

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izzymc22
Posts: 162
Joined: Mon Jul 30, 2012 3:37 am

Re: Game not loading

Postby izzymc22 » Wed Nov 05, 2014 8:22 am

I am on server one and getting the same
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ME1
Posts: 14
Joined: Wed Feb 05, 2014 11:23 am
Location: UK

Re: Game not loading

Postby ME1 » Wed Nov 05, 2014 8:24 am

Looks like somebody messed up with the update...

vbandrea
Posts: 12
Joined: Wed Feb 13, 2013 7:23 pm

Re: Game not loading

Postby vbandrea » Wed Nov 05, 2014 9:43 am

I am on server one and have the same issue. It's been over two hours since the update and I am not pleased :(

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verkon
upjers-team
Posts: 866
Joined: Wed Oct 15, 2014 4:57 am

Re: Game not loading

Postby verkon » Wed Nov 05, 2014 10:22 am

It looks like the issue is fixed for everyone I've spoken to now :)

If you're still have issues, just drop us a support ticket (link is in my sig) and try to mention
- Your Browser
- Any Browser extensions/addons you use
- Your Antivirus
- Anything you've tried to do to fix the problem
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Click HERE for help!
My PMs are disabled, but I will gladly answer any inquiries via the support form!


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