Partial Path, Cannot Remove

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Banatu
Posts: 88
Joined: Mon May 13, 2013 12:31 am
Location: Great White North

Partial Path, Cannot Remove

Postby Banatu » Fri Jan 10, 2014 3:07 pm

a) Server, User-ID

Server 2, 27024438

b) Internet Browser and Version

Firefox 26.0 (also in previous version)

c) Time of error

Perpetual for several months

d) Error description

I have a rogue partial pathway which I cannot remove. If you look at my zoo, from the entrance gate follow the outer wall right to the third enclosure, with giraffes. Above the upper-right corner of the giraffe pen is a partial sand path piece, making a slightly-larger than normal path corner. The piece cannot be removed with 'remove path' and I cannot place anything over it, including other path types. Not a big deal for now, but may become annoying if I ever try to rearrange things.

d) Error reproducible? If so, how?

I have no idea how to reproduce it.

Image

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pearlbay
Posts: 4564
Joined: Wed Jul 28, 2010 6:51 am
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Re: Partial Path, Cannot Remove

Postby pearlbay » Mon Jan 13, 2014 7:06 am

Hi Banatu,

I solved the problem for you. First of all, I tended to your animals' needs. Then I removed the entire enclosure. After that, I was able to remove the path with one of your "removal" cards. (I tried before, and wasn't lucky either). After that, I returned the enclosure, including its expansions, items and your giraffes to your zoo. So the rogue path piece is now gone, and your enclosure is at the spot you'd placed it on before. :)

Best regards,

pearlbay
In case of urgent problems or questions, please use our support form!

User avatar
Banatu
Posts: 88
Joined: Mon May 13, 2013 12:31 am
Location: Great White North

Re: Partial Path, Cannot Remove

Postby Banatu » Mon Jan 13, 2014 2:41 pm

It is indeed gone, thank you very much!

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pearlbay
Posts: 4564
Joined: Wed Jul 28, 2010 6:51 am
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Re: Partial Path, Cannot Remove

Postby pearlbay » Tue Jan 14, 2014 3:51 am

You are very welcome, Banatu :).

Cheers,

pearlbay
In case of urgent problems or questions, please use our support form!


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